/* Variables */
:root {
  --primary-color: #c80000;
  --secondary-color: #2c2e43;
  --success-color: #4bb543;
  --warning-color: #f9c74f;
  --danger-color: #ef476f;
  --light-color: #f8f9fa;
  --dark-color: #212529;
  --gray-color: #6c757d;
  --light-gray: #e9ecef;
  --border-radius: 8px;
  --box-shadow: 0 4px 6px rgba(0, 0, 0, 0.05);
  --transition: all 0.3s ease;
}

/* Base Styles */
.intervention-container {
  max-width: 1200px;
  margin: 0 auto;
  /* padding: 2rem; */
  font-family: "Segoe UI", system-ui, -apple-system, sans-serif;
  color: var(--dark-color);
  line-height: 1.6;
}

/* Typography */
h1,
h2,
h3,
h4,
h5,
h6 {
  margin: 0 0 1rem;
  font-weight: 600;
  line-height: 1.3;
  color: var(--dark-color);
}

h1 {
  font-size: 20px;
  display: flex;
  align-items: center;
  gap: 0.75rem;
}

h2 {
  font-size: 1.75rem;
}

h3 {
  font-size: 1.5rem;
  margin: 0;
}

h4 {
  font-size: 1.1rem;
  margin-bottom: 0.75rem;
}

p {
  margin: 0 0 1rem;
}

/* Page Header */
.page-header {
  margin-bottom: 2rem;
  text-align: center;
  padding: 1.5rem;
  background: var(--secondary-color);
  border-radius: var(--border-radius);
  /* border-left: 4px solid var(--primary-color); */
}

.page-header h1 {
  margin: 0;
  color: white;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 0.75rem;
  font-size: 23px;
  font-weight: 600;
  line-height: 1.3;
  margin-bottom: 0.5rem;
}

.page-header .subtitle {
  margin: 0.5rem 0 0;
  opacity: 0.9;
  font-size: 12px;
  color: rgba(255, 255, 255, 0.9);
}

/* Cards */
.card {
  background: white;
  border-radius: var(--border-radius);
  box-shadow: var(--box-shadow);
  margin-bottom: 2rem;
  overflow: hidden;
  transition: var(--transition);
  border: 1px solid #e9ecef;
}

.card:hover {
  box-shadow: 0 10px 20px rgba(0, 0, 0, 0.08);
  transform: translateY(-2px);
}

.card-header {
  display: flex;
  align-items: start;
  padding: 1.25rem 1.5rem;
  border-bottom: 1px solid var(--light-gray);
  background-color: #f8f9fa;
}

.card-header h3 {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  margin: 0;
  font-size: 20px;
  flex-grow: 1;
}
.card-header i {
  color: var(--primary-color);
}

.card-header .actions {
  display: flex;
  align-items: center;
  gap: 1rem;
  justify-content: space-between;
}

.table-responsive {
  box-shadow: none;
}
.card-body {
  padding: 1.5rem;
}

/* Info Card */
.info-card {
  margin-bottom: 2rem;
}

.info-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
  gap: 1.5rem;
}

.info-item {
  display: flex;
  align-items: center;
  gap: 1rem;
  padding: 0.75rem 0;
}

.info-item i {
  font-size: 1.25rem;
  color: var(--secondary-color);
  width: 2rem;
  text-align: center;
}

.info-label {
  display: block;
  font-size: 0.85rem;
  color: var(--gray-color);
  margin-bottom: 0.25rem;
}

.info-value {
  font-weight: 500;
  color: var(--dark-color);
}

/* Search Box */
.search-box {
  position: relative;
  min-width: 250px;
}

.search-box i {
  position: absolute;
  left: 1rem;
  top: 50%;
  transform: translateY(-50%);
  color: var(--gray-color);
}

.search-box input {
  width: 100%;
  padding: 0.5rem 1rem 0.5rem 2.5rem;
  border: 1px solid var(--light-gray);
  border-radius: 50px;
  font-size: 0.9rem;
  transition: var(--transition);
}

.search-box input:focus {
  outline: none;
  border-color: var(--primary-color);
  box-shadow: 0 0 0 2px rgba(67, 97, 238, 0.1);
}

/* Buttons */
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.5rem;
  padding: 0.5rem 1.25rem;
  border-radius: 50px;
  font-weight: 500;
  font-size: 0.9rem;
  cursor: pointer;
  transition: var(--transition);
  border: 1px solid transparent;
}

.btn i {
  font-size: 0.9em;
}

.btn-primary {
  background-color: var(--primary-color) !important;
  color: white !important;
  border-color: var(--primary-color) !important;
}

.btn-primary:hover {
  background-color: var(--secondary-color);
  border-color: var(--secondary-color);
  transform: translateY(-1px);
}

.btn-outline {
  background-color: transparent;
  border-color: var(--light-gray);
  color: var(--dark-color);
}

.btn-outline:hover {
  background-color: var(--light-gray);
  transform: translateY(-1px);
}

/* Tickets Container */
.tickets-container {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(300px, 1fr));
  gap: 1.5rem;
  margin-top: 1.5rem;
}

/* Ticket Card */
.ticket-card {
  background: white;
  border-radius: var(--border-radius);
  box-shadow: var(--box-shadow);
  overflow: hidden;
  transition: var(--transition);
  border-left: 4px solid var(--primary-color);
  display: flex;
  flex-direction: column;
}

.ticket-card:hover {
  transform: translateY(-3px);
  box-shadow: 0 8px 15px rgba(0, 0, 0, 0.1);
}

.ticket-header {
  padding: 1rem 1.25rem;
  border-bottom: 1px solid var(--light-gray);
  display: flex;
  justify-content: space-between;
  align-items: center;
  background-color: #f8f9fa;
}

.ticket-ref {
  font-size: 0.8rem;
  color: var(--gray-color);
  font-weight: 500;
}

.ticket-date {
  font-size: 0.8rem;
  color: var(--gray-color);
}

/* Ticket Status */
.ticket-status {
  font-size: 0.75rem;
  padding: 0.25rem 0.75rem;
  border-radius: 50px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
}

.ticket-status i {
  font-size: 0.6em;
}

/* Status Colors */
.status-open {
  background-color: rgba(67, 97, 238, 0.1);
  color: var(--primary-color);
}

.status-pending {
  background-color: rgba(249, 199, 79, 0.15);
  color: #d4a30c;
}

.status-in-progress {
  background-color: rgba(75, 181, 67, 0.15);
  color: var(--success-color);
}

.status-resolved {
  background-color: rgba(67, 97, 238, 0.1);
  color: var(--primary-color);
}

.status-closed {
  background-color: rgba(239, 71, 111, 0.1);
  color: var(--danger-color);
}

/* Ticket Content */
.ticket-content {
  padding: 1.25rem;
  flex-grow: 1;
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
}

.ticket-title {
  font-size: 1.1rem;
  font-weight: 600;
  color: var(--dark-color);
  margin: 0;
  display: -webkit-box;
  -webkit-line-clamp: 2;
  line-clamp: 2;
  -webkit-box-orient: vertical;
  overflow: hidden;
}

.ticket-desc {
  font-size: 0.9rem;
  color: var(--gray-color);
  margin: 0;
  display: -webkit-box;
  -webkit-line-clamp: 3;
  line-clamp: 3;
  -webkit-box-orient: vertical;
  overflow: hidden;
}

.ticket-meta {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-top: auto;
  padding-top: 1rem;
  border-top: 1px solid var(--light-gray);
  font-size: 0.85rem;
}

.ticket-category,
.ticket-priority {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  color: var(--gray-color);
}

.ticket-priority {
  font-weight: 500;
}

.priority-high {
  color: var(--danger-color);
}

.priority-medium {
  color: var(--warning-color);
}

.priority-low {
  color: var(--success-color);
}

.priority-urgent {
  color: var(--danger-color);
  font-weight: 600;
}

/* Ticket Footer */
.ticket-footer {
  padding: 0.75rem 1.25rem;
  background-color: #f8f9fa;
  border-top: 1px solid var(--light-gray);
  display: flex;
  justify-content: space-between;
  align-items: center;
  font-size: 0.85rem;
}

.ticket-update {
  color: var(--gray-color);
  display: flex;
  align-items: center;
  gap: 0.5rem;
}

.ticket-actions {
  display: flex;
  align-items: center;
  gap: 0.5rem;
}

/* Tickets Filters */
.tickets-filters {
  display: flex;
  gap: 0.75rem;
  margin-bottom: 1.5rem;
  flex-wrap: wrap;
}

.ticket-filter {
  padding: 0.5rem 1.25rem;
  border-radius: 50px;
  font-size: 0.85rem;
  font-weight: 500;
  cursor: pointer;
  transition: var(--transition);
  background-color: white;
  border: 1px solid var(--light-gray);
  color: var(--gray-color);
}

.ticket-filter:hover,
.ticket-filter.active {
  background-color: var(--secondary-color) !important;
  border-color: var(--secondary-color) !important;
  color: white !important;
}

/* Loading State */
.loading-tickets {
  grid-column: 1 / -1;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  padding: 3rem 1rem;
  text-align: center;
  color: var(--gray-color);
}

.spinner {
  width: 2.5rem;
  height: 2.5rem;
  border: 3px solid rgba(67, 97, 238, 0.1);
  border-radius: 50%;
  border-top-color: var(--primary-color);
  animation: spin 1s ease-in-out infinite;
  margin-bottom: 1rem;
}

@keyframes spin {
  to {
    transform: rotate(360deg);
  }
}

/* No Results */
.no-results {
  grid-column: 1 / -1;
  text-align: center;
  padding: 3rem 1rem;
  color: var(--gray-color);
}

.no-results i {
  font-size: 3rem;
  margin-bottom: 1rem;
  color: var(--light-gray);
}

/* Responsive */
@media (max-width: 992px) {
  .tickets-container {
    grid-template-columns: repeat(2, 1fr);
  }
}

@media (max-width: 768px) {
  .tickets-container {
    grid-template-columns: 1fr;
  }

  .card-header {
    flex-direction: column;
    align-items: flex-start;
    gap: 1rem;
  }

  .card-header .actions {
    width: 100%;
    flex-direction: column;
    gap: 1rem;
  }

  .search-box {
    width: 100%;
  }

  .btn {
    width: 100%;
    justify-content: center;
  }
}

/* Modal */
.modal {
  display: none;
  position: fixed;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  background-color: rgba(0, 0, 0, 0.5);
  z-index: 9999;
  overflow-y: auto;
  padding: 2rem 1rem;
  opacity: 0;
  transition: opacity 0.3s ease;
}

.modal.show {
  display: flex;
  align-items: flex-start;
  justify-content: center;
  opacity: 1;
}

.modal-content {
  background: white;
  border-radius: var(--border-radius);
  width: 100%;
  max-width: 700px;
  box-shadow: 0 5px 25px rgba(0, 0, 0, 0.1);
  transform: translateY(-20px);
  transition: transform 0.3s ease;
  margin: 2rem 0;
}

.modal.show .modal-content {
  transform: translateY(0);
}

.modal-header {
  padding: 1.25rem 1.5rem;
  border-bottom: 1px solid var(--light-gray);
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.modal-header h3 {
  margin: 0;
  display: flex;
  align-items: center;
  gap: 0.75rem;
}

.modal-header .close-modal {
  background: none;
  border: none;
  font-size: 1.5rem;
  cursor: pointer;
  color: var(--gray-color);
  transition: color 0.2s ease;
  padding: 0.25rem;
  line-height: 1;
}

.modal-header .close-modal:hover {
  color: var(--danger-color);
}

.modal-body {
  padding: 1.5rem;
}

/* Form Elements */
.form-group {
  margin-bottom: 1.25rem;
}

.form-group label {
  display: block;
  margin-bottom: 0.5rem;
  font-weight: 500;
  color: var(--dark-color);
}

.form-control {
  width: 100%;
  padding: 0.625rem 1rem;
  border: 1px solid var(--light-gray);
  border-radius: var(--border-radius);
  font-size: 0.95rem;
  transition: var(--transition);
  background-color: white;
}

.form-control:focus {
  outline: none;
  border-color: var(--primary-color);
  box-shadow: 0 0 0 3px rgba(67, 97, 238, 0.1);
}

textarea.form-control {
  min-height: 120px;
  resize: vertical;
}

.form-row {
  display: flex;
  flex-wrap: wrap;
  margin: 0 -0.75rem;
}

.form-row > .form-group {
  padding: 0 0.75rem;
  flex: 1 0 0;
  min-width: 0;
}

/* File Upload */
.file-upload-container {
  margin-top: 0.5rem;
}

.file-list {
  margin-top: 1rem;
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
}

.file-item {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  padding: 0.5rem 0.75rem;
  background-color: var(--light-gray);
  border-radius: var(--border-radius);
  font-size: 0.9rem;
}

.file-item i {
  color: var(--gray-color);
}

.btn-remove-file {
  margin-left: auto;
  color: var(--danger-color);
  background: none;
  border: none;
  cursor: pointer;
  padding: 0.25rem;
  line-height: 1;
  font-size: 1rem;
}

/* Form Actions */
.form-actions {
  display: flex;
  justify-content: flex-end;
  gap: 1rem;
  padding-top: 1rem;
  border-top: 1px solid var(--light-gray);
  margin-top: 1.5rem;
}

/* Alert Messages */
.alert {
  padding: 1rem;
  border-radius: var(--border-radius);
  margin-bottom: 1.5rem;
  font-size: 0.95rem;
  display: flex;
  align-items: flex-start;
  gap: 0.75rem;
}

.alert i {
  font-size: 1.25rem;
}

.alert-success {
  background-color: rgba(75, 181, 67, 0.1);
  color: var(--success-color);
  border-left: 4px solid var(--success-color);
}

.alert-danger {
  background-color: rgba(239, 71, 111, 0.1);
  color: var(--danger-color);
  border-left: 4px solid var(--danger-color);
}

.alert-info {
  background-color: rgba(67, 97, 238, 0.1);
  color: var(--primary-color);
  border-left: 4px solid var(--primary-color);
}

/* Animation */
@keyframes fadeIn {
  from {
    opacity: 0;
    transform: translateY(10px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

.fade-in {
  animation: fadeIn 0.3s ease forwards;
}

/* Styles des statuts */
.status-open {
  background-color: #e3f2fd;
  color: #1976d2;
}

.status-pending {
  background-color: #fff3e0;
  color: #ef6c00;
}

.status-in-progress {
  background-color: #e8f5e9;
  color: #2e7d32;
}

.status-resolved {
  background-color: #e8eaf6;
  color: #3949ab;
}

.status-reopened {
  background-color: #fce4ec;
  color: #c2185b;
}

.status-closed {
  background-color: #f5f5f5;
  color: #616161;
}

.ticket-content {
  padding: 1.25rem;
  flex-grow: 1;
  display: flex;
  flex-direction: column;
}

.ticket-title {
  font-size: 1.1rem;
  margin: 0 0 0.75rem;
  color: #343a40;
}

.ticket-desc {
  color: #6c757d;
  font-size: 0.9rem;
  margin-bottom: 1rem;
  flex-grow: 1;
  display: -webkit-box;
  -webkit-line-clamp: 3;
  -webkit-box-orient: vertical;
  overflow: hidden;
}

.ticket-meta {
  display: flex;
  justify-content: space-between;
  margin-top: 1rem;
  font-size: 0.85rem;
}

.ticket-category,
.ticket-priority {
  display: flex;
  align-items: center;
  gap: 0.5rem;
}

.ticket-priority {
  font-weight: 600;
}

.priority-high {
  color: #e74c3c;
}

.priority-medium {
  color: #f39c12;
}

.priority-low {
  color: #2ecc71;
}

.priority-urgent {
  color: #c0392b;
  font-weight: 700;
}

.ticket-footer {
  padding: 0.75rem 1.25rem;
  background-color: #f8f9fa;
  border-top: 1px solid #eee;
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.ticket-update {
  font-size: 0.8rem;
  color: #6c757d;
  display: flex;
  align-items: center;
  gap: 0.5rem;
}

.ticket-actions {
  display: flex;
  align-items: center;
  gap: 0.5rem;
}

/* Filtres */
.tickets-filters {
  display: flex;
  gap: 0.5rem;
  margin: 1.5rem 0;
  flex-wrap: wrap;
}

.ticket-filter {
  color: white !important;
  padding: 0.5rem 1rem;
  border: 1px solid #dee2e6;
  background: #fff;
  border-radius: 50px;
  font-size: 0.85rem;
  cursor: pointer;
  transition: all 0.3s ease;
}

.ticket-filter:hover,
.ticket-filter.active {
  background: #3498db;
  color: #fff;
  border-color: #3498db;
}

/* Barre de recherche et actions */
.tickets-actions {
  display: flex;
  justify-content: space-between;
  margin: 1.5rem 0;
  gap: 1rem;
  flex-wrap: wrap;
}

.search-box {
  position: relative;
  flex: 1;
  max-width: 400px;
  min-width: 250px;
}

.search-box i {
  position: absolute;
  left: 1rem;
  top: 50%;
  transform: translateY(-50%);
  color: #6c757d;
}

.search-box input {
  width: 100%;
  padding: 0.5rem 1rem 0.5rem 2.5rem;
  border: 1px solid #dee2e6;
  border-radius: 50px;
  transition: all 0.3s ease;
}

.search-box input:focus {
  border-color: #3498db;
  box-shadow: 0 0 0 0.2rem rgba(52, 152, 219, 0.25);
  outline: none;
}

/* Modale */
.modal {
  display: none;
  position: fixed;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  background-color: rgba(0, 0, 0, 0.5);
  z-index: 1050;
  overflow-y: auto;
  opacity: 0;
  transition: opacity 0.3s ease;
}

.modal.show {
  display: flex;
  align-items: center;
  justify-content: center;
  opacity: 1;
}

.modal-content {
  background: #fff;
  border-radius: 8px;
  width: 100%;
  max-width: 700px;
  margin: 1rem;
  box-shadow: 0 5px 15px rgba(0, 0, 0, 0.2);
  transform: translateY(-50px);
  transition: transform 0.3s ease;
}

.modal.show .modal-content {
  transform: translateY(0);
}

.modal-header {
  padding: 1.25rem 1.5rem;
  border-bottom: 1px solid #eee;
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.modal-header h3 {
  margin: 0;
  font-size: 1.35rem;
  display: flex;
  align-items: center;
  gap: 0.75rem;
}

.modal-header .close-modal {
  background: none;
  border: none;
  font-size: 1.75rem;
  line-height: 1;
  cursor: pointer;
  color: #6c757d;
  transition: all 0.3s ease;
}

.modal-header .close-modal:hover {
  color: #343a40;
}

.modal-body {
  padding: 1.5rem;
}

/* Formulaire */
.form-group {
  margin-bottom: 1.25rem;
}

.form-group label {
  display: block;
  margin-bottom: 0.5rem;
  font-weight: 500;
}

.form-control {
  width: 100%;
  padding: 0.5rem 0.75rem;
  border: 1px solid #ced4da;
  border-radius: 4px;
  transition: all 0.3s ease;
}

.form-control:focus {
  border-color: #3498db;
  box-shadow: 0 0 0 0.2rem rgba(52, 152, 219, 0.25);
  outline: none;
}

.form-row {
  display: flex;
  flex-wrap: wrap;
  margin: 0 -0.75rem;
}

.form-row > .form-group {
  padding: 0 0.75rem;
  flex: 1 0 0;
  min-width: 0;
}

/* Boutons */
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 0.5rem 1.25rem;
  border-radius: 4px;
  font-weight: 500;
  text-align: center;
  white-space: nowrap;
  vertical-align: middle;
  user-select: none;
  border: 1px solid transparent;
  transition: all 0.3s ease;
  cursor: pointer;
  gap: 0.5rem;
}

.btn-sm {
  padding: 0.25rem 0.75rem;
  font-size: 0.875rem;
}

.btn-primary {
  background-color: #3498db;
  color: #fff;
  border-color: #3498db;
}

.btn-primary:hover {
  background-color: #2980b9;
  border-color: #2980b9;
  color: #fff;
}

.btn-outline {
  background-color: transparent;
  border-color: #dee2e6;
  color: #495057;
}

.btn-outline:hover {
  background-color: #f8f9fa;
  border-color: #adb5bd;
}

.btn-success {
  background-color: #2ecc71;
  color: #fff;
  border-color: #2ecc71;
}

.btn-success:hover {
  background-color: #27ae60;
  border-color: #27ae60;
  color: #fff;
}

.btn-danger {
  background-color: #e74c3c;
  color: #fff;
  border-color: #e74c3c;
}

.btn-danger:hover {
  background-color: #c0392b;
  border-color: #c0392b;
  color: #fff;
}

.btn-icon {
  background: none;
  border: none;
  padding: 0.25rem;
  color: #6c757d;
  cursor: pointer;
  border-radius: 4px;
  transition: all 0.3s ease;
  display: inline-flex;
  align-items: center;
  justify-content: center;
}

.btn-icon:hover {
  background-color: rgba(0, 0, 0, 0.05);
  color: #343a40;
}

.btn-remove-file {
  color: #e74c3c;
}

/* Téléchargement de fichiers */
.file-upload-container {
  margin-top: 0.5rem;
}

.file-list {
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
  margin-top: 0.75rem;
}

.file-item {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  background: #f8f9fa;
  padding: 0.5rem 0.75rem;
  border-radius: 4px;
  font-size: 0.9rem;
}

.file-item i {
  color: #6c757d;
}

/* Vue détaillée d'un ticket */
.ticket-view {
  background: #fff;
  border-radius: 8px;
  box-shadow: 0 4px 6px rgba(0, 0, 0, 0.1);
  overflow: hidden;
}

.ticket-view-header {
  padding: 1.25rem 1.5rem;
  background: #f8f9fa;
  border-bottom: 1px solid #eee;
  display: flex;
  align-items: center;
  gap: 1rem;
  flex-wrap: wrap;
}

.ticket-view-header h2 {
  margin: 0;
  font-size: 1.5rem;
  display: flex;
  align-items: center;
  gap: 0.75rem;
  flex-grow: 1;
}

.ticket-view-meta {
  display: flex;
  gap: 1.5rem;
  padding: 1.25rem 1.5rem;
  border-bottom: 1px solid #eee;
  flex-wrap: wrap;
}

.meta-item {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  font-size: 0.9rem;
  color: #6c757d;
}

.ticket-view-description {
  padding: 1.5rem;
  border-bottom: 1px solid #eee;
}

.ticket-view-messages {
  padding: 1.5rem;
}

.messages-container {
  max-height: 500px;
  overflow-y: auto;
  margin-bottom: 1.5rem;
  padding-right: 0.5rem;
}

.message {
  margin-bottom: 1.5rem;
  max-width: 80%;
}

.message.sent {
  margin-left: auto;
}

.message.received {
  margin-right: auto;
}

.message-header {
  display: flex;
  justify-content: space-between;
  margin-bottom: 0.5rem;
  font-size: 0.85rem;
}

.message-sender {
  font-weight: 600;
  color: #343a40;
}

.message-time {
  color: #6c757d;
}

.message-content {
  background: #f8f9fa;
  padding: 0.75rem 1rem;
  border-radius: 0 10px 10px 10px;
  position: relative;
  line-height: 1.5;
}

.message.sent .message-content {
  background: #3498db;
  color: #fff;
  border-radius: 10px 0 10px 10px;
}

.message-attachments {
  margin-top: 0.75rem;
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
}

.attachment {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  color: #3498db;
  text-decoration: none;
  font-size: 0.85rem;
}

.attachment:hover {
  text-decoration: underline;
}

.message-composer {
  margin-top: 1.5rem;
  border-top: 1px solid #eee;
  padding-top: 1.5rem;
}

.message-actions {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-top: 1rem;
}

/* Alertes */
.alert-floating {
  position: fixed;
  top: 1.5rem;
  right: 1.5rem;
  padding: 1rem 1.5rem;
  border-radius: 8px;
  color: #fff;
  font-weight: 500;
  z-index: 1100;
  box-shadow: 0 4px 6px rgba(0, 0, 0, 0.1);
  display: flex;
  align-items: center;
  gap: 0.75rem;
  transform: translateX(120%);
  transition: transform 0.3s ease;
}

.alert-floating.show {
  transform: translateX(0);
}

.alert-floating.fade-out {
  transform: translateX(120%);
}

.alert-success {
  background-color: #2ecc71;
}

.alert-error {
  background-color: #e74c3c;
}

.alert-info {
  background-color: #3498db;
}

/* Badge de messages non lus */
.unread-badge {
  background-color: #e74c3c;
  color: white;
  border-radius: 50%;
  width: 20px;
  height: 20px;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 0.7rem;
  font-weight: bold;
}

/* Animation de chargement */
.loading-tickets {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  padding: 2rem;
  grid-column: 1 / -1;
}

.spinner {
  width: 40px;
  height: 40px;
  border: 4px solid rgba(0, 0, 0, 0.1);
  border-left-color: #3498db;
  border-radius: 50%;
  animation: spin 1s linear infinite;
  margin-bottom: 1rem;
}

@keyframes spin {
  to {
    transform: rotate(360deg);
  }
}

/* Responsive */
@media (max-width: 768px) {
  .tickets-container {
    grid-template-columns: 1fr;
  }

  .ticket-card {
    margin-bottom: 1rem;
  }

  .ticket-view-header {
    flex-direction: column;
    align-items: flex-start;
    gap: 0.5rem;
  }

  .ticket-view-meta {
    flex-direction: column;
    gap: 0.75rem;
  }

  .message {
    max-width: 90%;
  }
}

/* État vide */
.no-results {
  grid-column: 1 / -1;
  text-align: center;
  padding: 3rem 1rem;
  color: #6c757d;
}

.no-results i {
  font-size: 3rem;
  margin-bottom: 1rem;
  color: #dee2e6;
}

.no-results p {
  margin-bottom: 1.5rem;
  font-size: 1.1rem;
}

/* Champs obligatoires */
.required {
  color: #e74c3c;
  margin-left: 0.25rem;
}

/* Ajustements pour les petits écrans */
@media (max-width: 576px) {
  .tickets-actions {
    flex-direction: column;
    gap: 1rem;
  }

  .search-box {
    max-width: 100%;
  }

  .tickets-filters {
    overflow-x: auto;
    padding-bottom: 0.5rem;
    flex-wrap: nowrap;
    -webkit-overflow-scrolling: touch;
  }

  .ticket-filter {
    white-space: nowrap;
  }

  .message-actions {
    flex-direction: column;
    gap: 1rem;
    align-items: flex-start;
  }

  .btn {
    width: 100%;
    justify-content: center;
  }
}